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vSpace Pro

Phil Mason's picture

I'm still using an older vSpace version and can't upgrade to vSpace Pro 11. What are you support options?

Thu, 03/15/2018 - 17:12 -- Phil Mason

You can check the support status of your vSpace version on the Product Lifecycle support page.

In an effort to continue to innovate and bring the best possible features and experience to our customers, we have announced End-of-Life (EOL) for many older vSpace versions. In most cases, you still have access to product documentation and the self-help center. You can also submit a tech support ticket on a limited basis. However, there is no enhanced support option for older versions.

 

Phil Mason's picture

I am currently using vSpace Pro 10. Should I migrate to vSpace Pro 11?

Thu, 03/15/2018 - 16:45 -- Phil Mason

Yes. vSpace Pro 11 comes with many new enhancements to the core that are beneficial to customers even if they don't plan to subscribe to AMP for vSpace Pro 11. These new enhancements include UXP 2.0, MultiView and native dual display support, not to mention on-going bug fixes and enhancements.

We continue to try and bring the best possible experience to our customers, and encourage everyone to migrate to vSpace Pro 11.

Phil Mason's picture

What does a subscription to AMP for vSpace Pro 11 cost?

Thu, 03/15/2018 - 16:30 -- Phil Mason

AMP for vSpace Pro 11 pricing is based on the number of access devices connected to your account. 

Simply log in to your Management Portal account, click on My vSpace Installations and then 'vSpace Pro Compliance'. This provides you with all the information you will need to determine the number of AMP seats you will need to purchase.

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