Why vSpace Pro 11?
You have a room or office full of people who all need computers. You could buy them, but that’s expensive and boring, at least until they start having issues. Then they’re expensive and frustrating.
The smarter approach is to simplify what you deploy and save a bunch of time, money and effort.
It's Easy to Setup
So you buy a server and install vSpace Pro. It’s replacing all those computers and hosts your virtualized desktops, probably in another room where you can’t see or hear it. You give each of your users a keyboard, mouse and monitor, then plug them into an NComputing access device like the RX300. Connect to your network via LAN or WIFI, and now each of your people have their own virtual computer. That’s it.
You'll Slash Costs
It’s quiet in here. That’s because there are no fans or hard drives spinning around, creating heat that your air conditioner then works hard at removing. You’re saving money on acquisition costs, energy, and maintenance while reducing noise pollution. Did we mention the access devices are small and can mount to the back of your monitors? Genius.
Everything is Centrally Managed
Rejoice, the user data is on the server and easily backed-up. The applications and operating system are as well, so you are maintaining just one server instead of an army of computers. Your antivirus protection is now centralized to one system to help prevent malware, viruses and data theft. Updates to vSpace Pro come with firmware for the access devices which are applied by a single button push. Genius.
You'll be more productive
Inexpensive pieces with few moving parts mean less maintenance and attention required by IT, allowing your people to be more productive with less down-time. The computing experience is the same if not better than having a full computer hiding under each desk. Use the RX300 with adapter and you’ve got access to a second display. Now that’s how you Compute Smartly.
What does this virtual computer look like?
vSpace Pro supports 10 popular Windows™ Operating systems, including Windows 10 along with Windows Server 2016. If you use Windows, you’ll be right at home. Compatibility List
Access the Windows store, Windows desktop and applications like Cortana and the Edge Browser.
How do I access the virtual computer?
vSpace Pro supports L-series, MX-series, and our latest RX300 access device as well as some legacy products. You can even use a Windows computer you already own by installing vSpace Pro Client - a great solution for repurposing outdated computers that can’t keep up with today's computing requirements.
How difficult is managing all this?
vSpace Pro 11 comes with vSpace Console, software to centrally manage all your connected user sessions and access devices. We also provide a web-based management portal for anywhere-access to help you manage your hardware warranties, deployed assets, NComputing licenses, health monitoring and much more. It's all there.
What's new in vSpace Pro 11? We're glad you asked.
The core of vSpace Pro 11 doesn't have a laundry list of new features, but what it does have is significant. vSpace has always used UXP (User eXperience Protocol) to regulate information between the server and the access devices. While vSpace has grown over the years, this protocol has largely remained the same. It just worked.
In addition to 
UXP 2.0, vSpace Pro 11 brings back 
MultiView from vSpace 8, and 
Dual Monitor support is now native & doesn't require a separate license—add our Dual Display adapter to the RX300, or fire up a dual monitor configuration with vSpace Pro Client for Windows.
This release is all about making what worked well, work better. We optimized the protocol for speed and efficiency, reducing network traffic and increasing performance for all our access devices.
As an example, the L300 will see up to a 27% reduction in traffic, while RX300 and vSpace Pro Client for Windows will see as much as a 43% traffic reduction. If you are using vSpace 8 or 10, this update will make a noticeable difference.
What does vSpace Pro cost?
Believe it or not, we give it away for free. And by free, we mean download it, install it, use our self-help center and documentation to get everything up and running, and expand until your heart’s content. And with this latest version of vSpace Pro, we’ve included Dual Monitor support and a revamped UXP 2.0 protocol that will increase the performance of older L-series and M-series devices, not to mention the RX300. Oh, and we give you a 30-day free trial of AMP for vSpace Pro. Free trial of what?
vSpace Pro is great. Do you have enhanced features and support?
New with vSpace Pro 11 is the AMP. AMP is an Annual Maintenance Program, packed with feature enhancements, live technical support, and more.
AMP for vSpace Pro includes:
vCAST Streaming Support
vCAST Streaming reduces server-side CPU usage when users watch web videos like YouTube or local media content, and does so without the need for expensive GPUs. This technology results in higher quality video streaming without CPU bottlenecks, allowing for more concurrent users on your system.
| vCAST Web 1 | vCAST Media 2 | vCAST MOJO 3 |
1 Supported on RX300, vSpace Pro Client for Windows, vSpace Pro Client for Chrome
2 Supported on RX300, vSpace Pro Client for Windows
3 Supported on L-series, M-series, MX-series
Broadcasting
Broadcasting provides screen sharing functionality, allowing one screen to be broadcast to others. This allows an instructor to broadcast their screen, or a students screen, to everyone else. Great for presentations, sharing local or web videos, or highlighting other content within a group.
Enhanced Smart Card Support
If your organization requires smart cards for single sign-on, access control or other security-related measures, vSpace Pro 11 supports up to 10 connected CCID-compliant smart card readers per vSpace Server. AMP for vSpace Pro unlocks extended smart card support, removing the 10 reader limit.
Health Monitoring
Deploy vSpace desktop virtualization with confidence by monitoring your Windows and vSpace resource utilization through the cloud dashboard. It's now easy to access and see insights into key health metrics including memory usage, connected servers, CPU utilization, and active users. You can see 30 days of historical data in 24-hour, 7-day and 30-day increments. Receive real-time alerts on excessive usage with the NComputing Health Monitor companion mobile app (android only).
Technical Support
In addition to the Help Center and product documentation that is available to all, AMP subscribers have access to additional support channels:
- Unlimited support tickets submitted through the Help Center
- Phone support*
- Live chat support on our website*
* Available in North America.
Complimentary Licenses
vSpace Pro Client: We include 5 free licenses* for vSpace Pro Client. Bring a modern Windows desktop to your existing PC or Chromebook with vSpace Pro Client. Once installed, connect to your vSpace Server and enjoy a secure, modern Windows desktop without the expense of switching or upgrading hardware.
PMC: With PMC device management software you have complete control of all your RX300 access devices from any web browser.* Organize single or multi-site deployments and apply firmware updates, configuration changes, device resets and more. PMC makes managing your RX300 access devices easy.
* complimentary licenses require an active AMP subscription.
Ready to get started? We are here to help.
Here's what our clients have to say
The response has been so overwhelmingly positive
that we decided to share with you some of the kind words.
IDC
IT Director
Explore Learning
Technology Director
Sisters School District
General Manager
WIPRO Infotech
CEO, Centre of Excellence & Director
Astric Computers
Head IT
Amity Education
Resources
DOWNLOAD vSPACE PRO 11
vSpace Pro is free to download, but requires that you are logged in to your ncomputing.com account. Please login, or create a free account now.
SUPPORTED OPERATING SYSTEMS
- Windows Server 2016
- Windows Server 2012 R2 U1
- Windows Server 2012
- Windows Server 2008 R2 SP1
- MultiPoint Services Role - Windows Server 2016
- Windows MultiPoint Server 2012
- Windows MultiPoint Server 2011
- Windows 10 (64-bit) *
- Windows 8.1 (64-bit) *
- Windows 7 (64-bit) *
* 1:1 VDI SUPPORTED ACCESS CLIENTS
Documentation
Videos
Management Portal overview
vSpace Manager tutorial
vSpace Console tutorial
vSpace Pro Installation guide
vCAST Web Streaming tutorial
vCAST MOJO Streaming
vCAST Media Streaming
vSpace PRO: What's New
vSpace Pro 11 FAQ
vSpace Pro 11 builds on the success of vSpace Pro 10, featuring the same easy setup, productivity enhancements, and central management vSpace is known for while adding new innovations such as Broadcasting, UXP 2.0, and built-in support for Dual Monitor setups where applicable.
vSpace Pro 11 also introduces the AMP (Annual Maintenance Program) adding enhanced features and support for a nominal fee.
Yes
vSpace Pro 11 introduces the UXP 2.0 protocol (NComputing's communication protocol between vSpace server and access devices), which significantly reduces network traffic for all access devices by up to 43% as compared to UXP 1.0 protocol.
Multiview, a popular feature from vSpace 8, is back in vSpace Pro 11. MultiView provides a dashboard of active session thumbnails, allowing a lead user to message other users or take control of their sessions, a popular feature for use cases such as classrooms or workgroup environments.
Dual monitor support is now native and doesn't require a separate license. Add our dual display adapter to the RX300 thin client or fire up a dual monitor configuration with vSpace Pro client for Windows.
New to vSpace Pro 11 is the optional Annual Maintenance Program (AMP), packed with enhanced features, complimentary licenses and live tech support.
vSpace Pro 11 supports the following access devices:
- L-series: L250, L300, L350
- M-series: M300
- MX-series: MX100
- RX-series: RX300
- vSpace Pro Client for Windows
- vSpace Pro Client for Chromebook
vSpace Pro 11 supports over 10 popular Windows operating systems, including the latest Windows Server 2016 and Windows 10 to deliver a true desktop-like PC experience for the end user.
Please see the OS compatibility matrix for more information.
New to vSpace Pro 11 is the AMP (Annual Maintenance Program), packed with enhanced features, complimentary licenses and live tech support.
AMP for vSpace Pro 11 includes:
- vCAST streaming for web video and media content
- Broadcasting for screen sharing and collaboration
- Health Monitoring on vSpace servers and real-time alerts
- Extended Smartcard reader support for single sign-on and access control
- Five (5) vSpace Pro Client connection licenses per customer account
- PMC device management for RX300 thin clients
- Unlimited web-based support tickets
- Phone support*
- Support via live chat on our website*
Subscriptions to AMP is based on the total number of hardware access points connected to vSpace Pro. Compliance requires 100% coverage. Enhanced feature activation applies to all vSpace Pro 11 servers in your account and is applied automatically.
*Available in North America
Yes – beginning with the day you first register a vSpace Pro 11 installation, a free trial period of 30 days is automatically provided. You will receive all the AMP benefits during this period (enhanced features, complimentary licenses and enhanced support).
AMP for vSpace Pro 11 unlocks the following premium features:
- vCAST Streaming: Reduces server-side CPU for web videos and local media content, enabling more concurrent users on your system.
- Broadcasting: Extends the MultiView feature by providing screen sharing functionality, allowing one screen to be broadcast to others. Instructors or team leaders can broadcast their screen, or a student's screen, to everyone else. Perfect for presentations, sharing local or web videos, or highlighting other content within a group.
- Smart Cards: Enhanced smart card reader support for single sign-on, access control or other security-related measures. vSpace Pro 11 supports up to 10 connected CCID-compliant smart card readers per vSpace Server. AMP for vSpace Pro unlocks extended smart card support, removing the 10 reader limit.
- Health Monitoring: Monitor your Windows and vSpace resource utilization through the cloud dashboard. See key health metrics including memory usage, connected servers, CPU utilization, and active users, available for up to 30 days of historical data in 24-hour, 7-day and 30-day increments. Receive real-time alerts on excessive usage with the NComputing Health Monitor companion mobile app (android only).
The free trial period only lasts 30 days.
Your first vSpace Pro 11 installation will automatically receive trial licenses and premium features as described in the AMP documentaiton. If you install additional vSpace Pro 11 servers during the trial period, they will NOT receive the enhanced features or be able to utilize the additional licenses.
If you choose not to purchase AMP for vSpace Pro after the 30-day trial has expired, all enhanced features, complimentary licenses, and live support will be automatically disabled.
The core functionality of vSpace Pro will remain, free for you to use.
Yes, you can continue to use vSpace Pro 11 without the enhanced features and benefits of AMP. The improved vSpace Pro core, including dual monitor support, UXP 2.0 protocol, and MultiView make upgrading from earlier vSpace versions worthwhile.
AMP for vSpace Pro 11 pricing is based on the number of access devices connected to your account.
Simply log in to your Management Portal account, click on My vSpace Installations and then 'vSpace Pro Compliance'. This provides you with all the information you will need to determine the number of AMP seats you will need to purchase.
Yes, there is a 10-seat minimum requirement for subscription to AMP for vSpace Pro 11. For example, if you only have 8 devices deployed in vSpace Pro 11 and wish to obtain the AMP's benefits, you must subscribe to 10 seats of AMP.
As long as you have sufficient AMP seat licenses then all of your connected vSpace Servers will automatically receive the enhanced features.
AMP pricing is calculated per seat, per year. A single seat of AMP is $12 USD per year (MSRP). Pricing may differ by country.
Customers can elect to purchase from NComputing regional partners or directly from NComputing via the Management Portal.
No. Ala-carte pricing of enhanced features was only available in vSpace Pro 10.
Yes. vSpace Pro 11 comes with many new enhancements to the core that are beneficial to customers even if they don't plan to subscribe to AMP for vSpace Pro 11. These new enhancements include UXP 2.0, MultiView and native dual display support, not to mention on-going bug fixes and enhancements.
We continue to try and bring the best possible experience to our customers, and encourage everyone to migrate to vSpace Pro 11.
No. vSpace Pro 11 requires a fresh install and vSpace Pro 10 must be removed first. Please read the release notes provided with the download to properly setup vSpace Pro 11.
You can check the support status of your vSpace version on the Product Lifecycle support page.
In an effort to continue to innovate and bring the best possible features and experience to our customers, we have announced End-of-Life (EOL) for many older vSpace versions. In most cases, you still have access to product documentation and the self-help center. You can also submit a tech support ticket on a limited basis. However, there is no enhanced support option for older versions.