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RX300

Phil Mason's picture

Can I use vSpace Console to centrally manage my RX300 devices?

Thu, 03/22/2018 - 15:20 -- Phil Mason

vSpace Console is the central management interface for the vSpace Pro environment. vSpace Console is where admins can centrally manage vSpace deployment with device management features.

  • Define device configuration profiles and push to hundreds of RX300 with few clicks for deployment
  • Push device firmware update remotely
  • Real-time user session management with remote assist, monitoring and communication
Phil Mason's picture

How long is the warranty? How do I purchase the optional extended warranty?

Thu, 03/22/2018 - 15:17 -- Phil Mason

The warranty for the RX300 is one year from the time of registering with vSpace Server. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the Management Portal with a credit card. The extended warranty is only eligible for RX300 devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated, it cannot be changed/removed.

Phil Mason's picture

How can I update the RX300 firmware?

Thu, 03/22/2018 - 15:14 -- Phil Mason

Firmware updates are included by downloading the latest version of vSpace Pro. 

RX300 firmware can be updated through the following mechanism:

  • Firmware update through FTP server; this can be configured in the RX300 local menu or from vSpace Console menu 
  • Firmware update through vSpace Pro server; this can be configured directly from the vSpace Console menu. Firmware update can be applied to all selected RX300 devices
Phil Mason's picture

What is the difference between Thin Client Mode and Raspbian Desktop Mode? How can I access the Raspbian OS?

Thu, 03/22/2018 - 15:11 -- Phil Mason

Users create virtual sessions by connecting over LAN or Wi-Fi in Thin Client Mode to host machines with Windows or Linux OS running vSpace Pro. If the RX300 is switched to Raspbian Desktop Mode, users can access the Raspbian OS and its available programs. This includes the Linux-based Raspbian OS to run local applications including programming environments (Scratch, Python, Java), office programs (Libre Office) and gaming (Minecraft).

Phil Mason's picture

Fernando Vázquez

Wed, 11/15/2017 - 13:12 -- Phil Mason

NComputing products are the ideal solution for any company that needs a centralized management of its virtual thin clients.

Client Position: 
Head of Information Technology Systems
Client Company: 
Factorias Vulcano

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